You will be informed about the house keys in the days leading up to your arrival date.
Upon departure please leave your keys clearly visible on the kitchen work surface. If you take your keys home by mistake you must contact us. We will provide an address where the keys must be sent. It will be your responsibility to make arrangements and pay to return them securely to us using a tracked next-day mailing service within 2 days of your departure.
A flat rate of £90 will be charged for any loss of the high security house keys.
Candles and any inflammatory items are not permitted in the house.
Tampering with smoke alarms or safety equipment is strictly forbidden.
The glass front to the fire place gets extremely hot when in use and remains hot for a while after use, do not touch it and keep any children away from this area.